Live Answering Service.
"It is Critical that our after hours calls are answered by a live person."
"When we get a call after hours it is usually an emergency, and it is our business to respond to these emergencies quickly. The Agents at Big Sky are diligent at making sure they reach the correct after hours on call tech to respond to our client concerns."
"Directive 071 requires that we have a 24/7 emergency number posted on our sites."
"It is our obligation and government stipulated that our company have a 24/7 posted emergency contact number that initiates immediate action in the event of an emergency or concern. Big Sky’s experience in emergency response monitoring made it easy. Big Sky even provided our company with a toll free telephone number to post."
"I don't want my client calls to go to voice mail."
"We’re a small company so I don’t have the budget to have a receptionist take our calls plus when I’m working I don’t have the time to answer them. The Customer Service agents at Big Sky make sure my calls are handled professionally and accurately, and by using Big Sky my company image is definitely more professional."