BUSINESS ANSWERING SERVICE

"Our clients are far better served when we utilize Big Sky Call Centers to assist us in handling our day to day business calls. Forwarding our calls to Big Sky's high quality digital system is a seamless transition"

Can't get to the phones on time?  All of your employees are busy assisting in store clients? Closed for Lunch?

In conjunction with your telephone service provider, Big Sky Call Centers will assist in implementing a call forward busy or no answer program which will allow our center to be become your virtual office.  Be assured that your clients will never need to know, that after dialing your office, they are speaking to Big Sky's extended business answering service.  When a Call is directed to our Call Center our highly skilled agents are presented with a screen pop of all critical information and directions on how to handle your clients calls and requests.  Our agents will direct calls to internal locals, cell phones, take a full detailed messages, complete work orders, or dispatch service vehicles.  Anything you can do, we can do!

Equally, our business answering service agents can immediately access your company's web site while on a call and deliver any public accessible information listed.  Each morning you will receive either an email or fax of all the previous calls.